ReloHire GmbH values your privacy and data protection. We are committed to safeguarding your personal information and ensuring its confidential handling. This policy outlines how we collect, process, and use your data when you visit our website or submit inquiries.

We adhere to German and European data protection laws. When consent is required, we'll ask for your explicit permission. Without consent, certain services may be unavailable.


How do we collect your personal information?

We collect your personal information in a number of ways, including:

• visit or use our websites, apps or social media channels;
• subscribe to our newsletters or other direct marketing offers;
• contact our team;
• sign-up on our online platform.

What kind of personal data are stored on ReloHire?

ReloHire stores both Personal Information and Other Information about users in connection with the Services. “Personal Information” is information that we can directly associate with a specific person without additional information, such as an email address or phone number. “Other Information” is any information we collect that is not Personal Information. We may combine Personal Information with Other Information, in which case we will treat the combined information as Personal Information. We also may combine information that we collect about you through the Services with additional information that we or third parties collect in other contexts—such as our communications with you via email or phone, or your customer service records. In those circumstances, we will treat the combined information in accordance with this Policy.

We retain various types of Personal Information about Candidates in connection with the Services, including:

• Your name
• How to reach you (email and/ or phone number)
• Address, citizenship & ID
• Your job situation & how much you earn
• Information about co-tenants, if any
• Your family status and number of children
• Details about the flat you're looking for
• Your preferred monthly rent
• Documents for the above details (ID/ passport, residence permit, last 3 payslips, Schufa, Rent free certificate)

Legal basis of data control
Processing and control of the data provided electronically via our platform is based on the voluntary consent of our Clients having access to our Service. In certain cases data control is based on obligations prescribed by law.
Any of ReloHire’s Services is used on a voluntary basis. Personal data is collected only if you wish to use our Service. If you do not agree with the content of the present Privacy Policy or that of the General Terms and Conditions or Terms of Use, please do not provide any personal data, do not create an account or refuse  giving consent when requested by a client of the platform using the Service.
ReloHire services can only be used by registered users. By using ReloHire services or by completing the registration you explicitly state that you agree with our Privacy Policy .
We are devoted to protecting the personal data of our Users, therefore our data control practice abides by the relevant laws in force, while protecting and respecting the private spheres of Users.


How We Use Information

ReloHire uses the data for the following purposes:

• Providing the services, you have given your consent for, e.g. matching the candidates with the best jobs for them, provide updates about the recruitment processes with other users of our service;
• Making certain that you have the best user experience;
• Honoring our contractual obligations to business users, e.g. inform you about possible connections (Interview Requests) via the platform, email, text message or phone;
• Enabling users to participate in our services;
• Informing users about changes to our service
• Creating statistics and analyses based on aggregated data.

Who do we disclose your personal information to?

Your personal data are in your have given access to and processed by ReloHire. ReloHire does not share your personal data to its users without your prior explicit consent.

If the case, we may disclose your personal information to:

• your authorized representatives;
• our related companies;
• our professional advisers, including our accountants, auditors and lawyers
• government and regulatory authorities and other organisation, where required or authorised by law;
• third parties who are seeking to merge with, or acquire our assets or equity.

De-identified or aggregated information. We also may compile and share de-identified or aggregated information about users of the Services, such as by publishing a report on trends in the usage of the Services or sharing aggregated information about historical and real-time trends in employment. We also may share de-identified or aggregated information about the numbers, types of users, etc.

Data processing

ReloHire uses data processors in order to maintain and continuously develop the platform, and to serve its Users. Data processors perform the processing activities in compliance with the relevant laws and regulations.
During the management and maintenance of the Application and Website we co-operate with the following data processors: Hubspot - CRM
Fireflies - interview data processing; Hotjar - user experience optimisation; Zapier - process automation; Bubble.io - application framework; PandaDoc - contract management; Deepl - document translation; Sendgrid - mailing platform; Twilio - messaging platfom; Google Services

Information on Cookies and further Processing of Data
a. Use of cookies
We use cookies to make navigation and use of our website as user-friendly as possible. You can deactivate storage of these cookies and delete existing cookies in the system settings of your browser at any time. Any user can view our services without non-essential cookies. However, if you do not accept cookies, this can restrict the available functionality.

b. Use of Google Analytics/Google AdWords
This website uses Google Analytics,
You can prevent these cookies from being stored by selecting the appropriate settings in your browser; however, please note that doing so may make you unable to use the full functionality of this website.
You can also prevent the data generated by the cookies about your use of the website (including your IP address) from being sent to and processed by Google by downloading and installing the browser plugin available from the following link: http://tools.google.com/dlpage/gaoptout?hl=en
Please note that we also use the extended Google Analytics remarketing and advertising functions, alongside the standard Google Analytics functions. You can prevent these cookies being stored by selecting the appropriate settings in the cookie settings or in your browser. You can also deactivate interest-based advertising on Google and interest-based Google ads (within the Google Display Network) in your browser by going to https://adssettings.google.com or http://www.google.com/settings/ads/onweb/?hl=en and switching the button to 'off', or deactivate ads on http://www.aboutads.info/choices. 
In addition, this website uses the Google program for interest-based advertising - the so-called Google Remarketing.
You can also disable Google's use of cookies for these purposes by visiting the Google advertising opt-out page.
We also use "Google AdWords" If you do not want to take part in tracking, you can block this use in your Internet browser under user settings.

c. Use of Facebook Pixel
We use Facebook's Pixel service, for online advertising. You can deactivate this type of data processing by opting out on the following link: http://www.youronlinechoices.com/uk/your-ad-choices. Facebook users can also deactivate.

d. Facebook Custom Audiences Pixel
On our website, the pixel variant of Facebook Custom Audiences (without the so-called advanced matching function) is used. As a user of Facebook, you can deactivate the data processing described under the following link https://www.facebook.com/settings?tab=ads.

e. Links to third party websites
On our Internet pages you will find links that refer to Internet pages of third parties. We therefore expressly point out that we have no influence on the content and design of the linked pages. ReloHire GmbH assumes no responsibility or liability for their policies and procedures. 

Duration of data control
The control of the personal data provided by you starts with the registration and lasts until the data is deleted. 

As a candidate you give consent to Employers to control your data through ReloHire platform for 90 days or until the end of the recruitment process if longer (to Employers). At any time you may withdraw consent and cut access to your personal data to ReloHire business users (Employers).  Special rules may apply if you are involved in active recruitment processes at the moment of consent withdrawal. 

The control of our Client’s company data (provided by the Client when filling in the registration form) starts with the account creation and lasts until the contract is valid between us and the business client. The personal data provided by our business clients (name, email,  phone number) is stored until the termination of the contract. 

How We Protect Your Information
ReloHire uses physical, electronic, and procedural safeguards to protect your information against loss or unauthorized access, use, modification, or deletion. ReloHire services are built on Zoho to deliver a highly scalable cloud computing platform with high availability and reliability. However, no security program is 100% secure, and thus we cannot guarantee the absolute security of your Personal or Other Information.

What right do you have regarding your personal data
As defined in the Privacy Act, you have access to your personal data through your ReloHire account. You may request updating or deletion of your personal data or do it directly through the features provided on the platform. 

Changes to this Policy
Should ReloHire change its services in the future, we will need to revise this Policy to reflect those changes. We will post the revised Privacy Policy on the platform with an “effective date” that indicates when the revised Privacy Policy will take effect. We encourage you to review this page periodically.

Contact us
You are entitled to request information on the data processing carried out by us at the email address privacy@relohire.com.
ReloHire GmbH
Riesenkopfstr. 10, Brannenburg, 83098 Germany
info@relohire.com

Data protection officer
You can reach the data protection officer as follows:
Andreia Arama
E-mail: privacy@relohire.com

We provide information in writing as soon as possible, and within a maximum of 30 days from submission of the respective request.
You may seek legal remedy by lodging a complaint to the Bundesbeauftragte für den Datenschutz und die Informationsfreiheit, Graurheindorfer Str. 153, 53117 Bonn, Telefon: +49(0)228 997799-0, E-Mail: poststelle@bfdi.bund.de